The ASEAN Centre for Energy ("ACE", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website.
1. Information We Collect
When you visit our website, we may automatically collect certain technical information, including:
IP address;
Browser type and version;
Device information;
Date and time of access;
Pages visited and duration of visit;
Referring website;
Country or region of access; and
Other website usage statistics.
Where you voluntarily provide information through contact forms, event registrations, newsletter subscriptions, or other interactions, we may collect personal information such as your name, email address, organization, position, and any information you choose to provide.
2. Purpose of Processing
We process information for the following purposes:
Operating, maintaining, and improving our website;
Monitoring website performance and user engagement;
Producing aggregated statistical reports;
Responding to inquiries and requests;
Managing events, registrations, and communications;
Distributing newsletters, publications, and updates where requested; and
Complying with applicable legal and regulatory requirements.
3. Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience and to analyze website traffic.
Analytics tools may collect information regarding website usage, including the number of visitors, pages visited, country of origin, device type, and other aggregated statistics. Such information is used solely for analytical and service improvement purposes.
Users may adjust browser settings to refuse or delete cookies; however, certain website functions may not operate properly as a result.
4. Sharing of Information
ACE does not sell personal data.
We may share information with service providers, technology providers, event partners, or other authorized third parties where necessary for the operation of the website, the delivery of services, or compliance with legal obligations.
Where information is shared, ACE will take reasonable measures to ensure that such parties process information appropriately and securely.
5. International Data Transfers
As an intergovernmental organization serving ASEAN Member States and international partners, ACE may process or store information in multiple jurisdictions and may engage service providers located outside the country from which the information was collected.
ACE will take reasonable measures to ensure that personal data receives an appropriate level of protection.
6. Data Retention
Information will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce applicable agreements.
7. Data Security
ACE implements reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Rights
Subject to applicable laws, individuals may request access to, correction of, deletion of, or restriction of processing of their personal data.
Requests regarding personal data may be submitted using the contact details provided below.
9. Third-Party Websites
This website may contain links to third-party websites. ACE is not responsible for the privacy practices or content of such websites.
Users are encouraged to review the privacy policies of those third parties.
10. Contact Information
For questions regarding this Privacy Policy or the processing of personal data, please contact: ***
11. Changes to this Privacy Policy
ACE may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.