Website Policies

Privacy Policy

Effective Date: 16/11/2023

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH attaches great importance to responsible and transparent management of personal data.

Below we provide users with information as to 

    - who they can contact at GIZ on the subject of data protection

    - what data is processed when they visit the website

    - what data is processed when users contact us, subscribe to newsletters or press releases or use other GIZ online services

    - how they can opt out of the storage of data

    - what rights they have with respect to us

1. Data controller and data protection officer

Data processing is the responsibility of Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.


Friedrich-Ebert-Allee 32 + 36, 53113 Bonn, Germany

Dag-Hammarskjöld-Weg 1–5, 65760 Eschborn, Germany


Please contact GIZ’s data protection officer if you have questions specifically about how your data are protected:


2. Information on the collection of personal data

     2.1 General

GIZ processes personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).

Personal data are, for example, name, address, contact number, email addresses and user behaviour.

GIZ only processes personal data to the extent necessary. Which data is required and processed for which purpose and on what basis is largely determined by the type of service you use or the purpose for which the data is required.

    2.2 Collection of personal data when visiting our website

 When visiting the SIPET website, the browser used automatically transmits data that is saved in a log file. GIZ itself processes only the data that is technically required in order to display the website correctly and to ensure its stability and security.

Each time the website is accessed, the data stored includes, but is not limited to, the page that is viewed, the IP address of the accessing device, the page from which the user was redirected, as well as the date and time of access. A detailed list of the data stored is shown below.

Log file fields

FieldDisplayed asDeion
DatedateThe date on which the activity occurred.
TimetimeThe time, in coordinated universal time (UTC), at which the activity occurred.
Server IP addresss-ipThe IP address of the server on which the log file entry was generated.
Methodcs-methodThe requested action, for example, a GET method.
URI Stemcs-uri-stemThe target of the action, for example, Default.htm.
URI querycs-uri-queryThe query, if any, that the client was trying to perform. A Universal Resource Identifier (URI) query is necessary only for dynamic pages.
Server ports-portThe server port number that is configured for the service.
User namecs-usernameThe name of the authenticated user who accessed your server. Anonymous users are indicated by a hyphen.
Client IP addressc-ipThe IP address of the client that made the request.
User agentcs(User-Agent)The browser type that the client used.
Referrercs(Referrer)The site that the user last visited. This site provided a link to the current site.
HTTP statussc-statusThe HTTP status code.
Protocol substatussc-substatusThe substatus error code.
Win32 statussc-win32-statusThe Windows status code.
Time takentime-takenThe length of time that the action took, in milliseconds.

     The data in the log file is deleted after five days.

SIPET features content creation and management for the users, and access to those features requires user registration. Users are required to share personal information such as, name, email address, contact number and other details which are mandatory to register into the SIPET website. This user information is stored in the system to process necessary function to allow access to the features for registered users.

Further information on data storage and transfer

GIZ is obliged to store the data beyond the time of the visit in order to ensure protection against attacks against GIZ’s internet infrastructure and federal communications technology (legal basis: Article 6 (1) e GDPR in conjunction with Section 5 of the German Act on the Federal Office for Information Security (BSIG). In the event of attacks on communications technology, this data is analysed and used to initiate legal and criminal action.

Data that is logged when accessing the SIPET website is only transferred to third parties if there is a legal obligation to do so or if the transfer is necessary for legal or criminal prosecution in the event of attacks on federal communications technology. Data will not be passed on in any other cases. This data is not merged with other data sources at GIZ.

 2.3 Cookies

When you visit the SIPET website, small text files known as ‘cookies’ are stored on your computer. They are used to make the online presence more user-friendly and effective overall. Cookies cannot run programs or infect your computer with viruses.

The SIPET website uses cookies that are automatically deleted as soon as the browser on which the page is displayed is closed (referred to as temporary cookies or session cookies) This type of cookie makes it possible to assign various requests from a browser to a session and to recognise the browser when the website is visited again (session ID).

 2.4 etracker analysis service (user analysis)

To analyse usage data on its website, GIZ uses the etracker web analysis service operated by etracker GmbH, Hamburg. Data is stored and evaluated completely anonymously.

etracker uses cookies to enable a statistical analysis of the use of the GIZ website. etracker cookies do not contain any information that permits identification of a user. Every time you visit a page on the GIZ website and every time you download a file, information about the activity is processed and stored in a temporary log file. Before it is stored, each data set is rendered anonymous by altering the IP address.

GIZ evaluates usage information for statistical purposes as part of its public relations work and for the needs-based provision of information within the scope of the tasks it performs (legal basis: Article 6 (1) e GDPR in conjunction with Article 3 BDSG).

The data generated with etracker is processed and stored by etracker on behalf of GIZ.

Further information on data protection at etracker can be found here

3. Processing of personal data when contacting us

When users contact us, the data provided is processed in order to be able to respond to the enquiry. The following contact options are available:

      - Contact form (Raise a Ticket)

      - Email

      - Letter

      3.1 Contact form (Raise a Ticket)

      A form is provided on the SIPET website to enable you to contact us electronically. When you use the contact form (Raise a Ticket), we process your name, , email address and additional personal data provided in the enquiry. The processing is based on consent in accordance with Article 6 (1) a GDPR and for the purpose of processing your request.

By submitting the contact form, the user agrees to the transmission and storage of his or her personal data. It is possible to cancel the process of filling out the contact form at any time. Data is only transmitted if the form is sent.

An SSL-encrypted connection is used to transmit the data to SIPET.

      3.2 Contact by email

    Alternatively, it is possible to contact GIZ via the email addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.

The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR.

     3.3 Contact by letter

When contacting us by letter, the personal data transmitted (e.g. family and given name, address) and the information contained in the letter is stored for the purpose of establishing contact and processing the enquiry.

       The legal basis for the processing of data in connection with communication by letter is Article 6 (1) e GDPR.

 4. Provision of information

On the SIPET website it is possible to subscribe to a newsletter and to join a press mailing list.

       4.1 Newsletter

Personal data is used for the purpose of processing the subscription to each respective newsletter. The data is processed and used exclusively for sending the newsletter.
The legal basis for the processing of data in connection with the dispatch of newsletters is their consent in accordance with Article 6(1) a GDPR.

       4.2 Press mailing list

       Users can register on the SIPET website to receive SIPET press releases by email. The personal data collected in connection with the press mailing list (title, family and given name, email address), as well as other information contained in the message, is used for the purpose of processing the registration to the press mailing list and dealing with enquiries.

The legal basis for the processing of data in connection with the press mailing list is Article 6 (1) e GDPR.

5. Processing of personal data in connection with social network use

On its website, GIZ invites users to visit its company presence on social networking sites and platforms including, but not limited to, TwitterLinkedInYouTube and Facebook.

These online presences are operated to interact with the users that are active on these sites and platforms and to inform them about projects and services. By clicking on a social network’s logo, the user is redirected to the SIPET presence on the respective network.

When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.

The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data or its further use by the social network operators. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.

Access to SIPET social media sites is subject to the terms of use and privacy policies of the respective operators.

SIPET on social media

- The privacy policy for the social network LinkedIn , operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA, can be found at .

- The privacy policy for the social network Twitter , operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, can be found at .

- The privacy policy for the social network YouTube , operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, can be found at

- The privacy policy for the social network Facebook , operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, can be found at .

Note on Facebook fan page

When you visit SIPET’s Facebook pages, Facebook records your IP address and other information in the form of cookies. This information is used to provide GIZ, as the operator of the Facebook page, with statistical information on how the Facebook page is used. GIZ can access this statistical data via what are referred to as ‘Insights’ on the Facebook page.

These statistics are solely generated and provided by Facebook. As the site’s controller, GIZ has no influence on the generation and presentation of this data. The data is provided automatically and the service cannot be deactivated.

By operating the Facebook page, GIZ offers a modern communication and information option. The processing of personal data in connection with the operation of the Facebook page is based on Article 6 (1) e GDPR. As the operator of the fan page, GIZ is jointly responsible with Facebook for the processing. However, primary responsibility for processing Insights data lies with Facebook. Facebook therefore fulfils all obligations under the GDPR with regard to the processing of Insights data (including but not limited to Articles 12 and 13 GDPR, Articles 15 to 22 GDPR and Articles 32 to 34 GDPR). The rights of the data subject can be asserted either with GIZ or Facebook. Should you contact GIZ, GIZ is obliged to forward all relevant information to Facebook.

The complete Page Insights Addendum regarding responsibilities and the data processed can be found here

6. Legal Basis of Processing

Our lawful basis for processing your personal data is as follows:

- Consent: We process your data only if you have given your consent freely for the same. Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw consent by contacting us with a request using the details set out in the "Contact Information" section above. We have established a lawful basis to process your personal data. We also use your consent as a bases for lawfully processing your personal data

- Contractual necessity: We process your personal data only when it is necessary for the performance of a contract. For example, if the processing is necessary in order to fulfill our commitments under the applicable terms of service.

- Legal Obligation: We process your data only if the use of your information is necessary for compliance with a legal obligation.

- Legitimate Interest: We process your data on the grounds of legitimate interest for example to provide our services, and to monitor the performance of the products/services.

7. Users under 16 years of age

SIPET Website and Services do not knowingly collect personal information from users under the age of 16.

If you are under the age of 16, you are not permitted to use our Website and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

8. Disclosure to third parties

GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.

9. Duration of data retention

User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.

10. IT security of user data

GIZ accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks.

11. Cross-Border Data Transfers

Your Personal Information may be transferred to and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws are different from the laws of your country and may not be as protective as those in your jurisdiction. 

These international transfers of your personal information are made pursuant to the appropriate safeguards such as the standard data protection clauses adopted by the European Commission. These clauses are contractual commitments between parties transferring personal data (for example, between GIZ and its Clients, suppliers, or data processors outside the EU), binding them to protect the privacy and security of the data.

12. Reference to user rights

Visitors to the SIPET website have the right

      - To obtain information about their data stored by us (Article 15 GDPR)

      - To have their data stored by us rectified (Article 16 GDPR)

      - To have their data stored by us erased (A rticle 17 GDPR)

      - To obtain restriction of processing of their data stored by us (Article 18 GDPR)

      - To object to the storage of their data if personal data are processed on the basis of the first sentence of Article 6 (1) 1 f and e GDPR (Article 21 GDPR)

- To receive their personal data in a commonly used and machine-readable format from the controller such that they can be potentially transmitted to another controller (right to data portability, Article 20 GDPR)

- To withdraw their consent to the extent that the data has been processed based on consent (Article 6 (1) a GDPR). The lawfulness of the processing based on the consent given remains unaffected until receipt of the withdrawal.

Users also have the right in accordance with Article 77 GDPR to lodge a complaint with the competent data protection supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

13. Changes to the Policy

GIZ may alter or make additions to this Privacy Policy at its own discretion. In order to determine if there has been a change, you should periodically check this part of the SIPET website.